1. Information We Collect

Personal Information You Provide

When you register for our services or contact us, we collect information that helps us deliver a better experience. This includes your name, email address, phone number, and business details. If you're enrolling in our learning programs, we might ask for additional information about your background and goals.

Automatically Collected Data

Our platform collects certain technical information automatically. This includes your IP address, browser type, device information, and how you interact with our website. We use this data to improve our services and understand user behaviour patterns.

2. How We Use Your Information

We use your data for specific purposes that directly benefit your experience with our platform. Here's what we do with the information we collect:

• Deliver and maintain our budget performance metrics services
• Process your enrolment in learning programs scheduled for late 2025 and 2026
• Send you important updates about your account and services
• Respond to your questions and support requests
• Analyse platform performance to make improvements
• Comply with Australian Privacy Principles and legal obligations
• Prevent fraud and maintain platform security

3. Data Sharing and Third Parties

Sometimes we need to share limited information with trusted partners who help us run our business. But we're selective about who we work with.

Service Providers

We work with companies that handle specific functions like payment processing, email delivery, and hosting services. These providers can only access the data they need to perform their specific tasks, and they're contractually obligated to protect your information.

Legal Requirements

If Australian authorities require us to disclose information under valid legal processes, we'll comply. We may also share data when necessary to protect our rights, investigate potential fraud, or ensure platform security.

Business Transfers

Should afeloracenti merge with another company or transfer ownership, your information would be part of that transition. We'd notify you beforehand and ensure the new entity maintains similar privacy standards.

4. Your Rights Under Australian Privacy Law

As an Australian-based service, we follow the Privacy Act 1988 and Australian Privacy Principles. You have several important rights regarding your personal information:

• Access: Request copies of the personal data we hold about you
• Correction: Ask us to fix inaccurate or incomplete information
• Deletion: Request removal of your data in certain circumstances
• Restriction: Limit how we process your information
• Portability: Receive your data in a commonly used format
• Objection: Opt out of certain data processing activities
• Complaint: Lodge concerns with us or the Office of the Australian Information Commissioner

To exercise any of these rights, contact our privacy team using the details at the bottom of this page. We'll respond within 30 days and work with you to address your request.

5. Data Security Measures

We take security seriously and have implemented multiple layers of protection to safeguard your information. Our systems use industry-standard encryption both when data is stored and when it's transmitted between your device and our servers.

Access to personal data is restricted to employees and contractors who genuinely need it to perform their jobs. We regularly review our security practices and update them as new threats emerge. Our hosting infrastructure is located in Australian data centres that meet strict security certifications.

That said, no system is completely foolproof. While we do everything we can to protect your information, we can't guarantee absolute security. If we detect a data breach that might affect you, we'll notify you promptly and explain what happened.

6. Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to make our platform work better. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality like logging in
• Performance Cookies: Help us understand which features are most used
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Keep in mind that blocking certain cookies might affect how our platform works for you.

7. Data Retention

We keep your information only as long as we need it for legitimate business purposes or legal requirements. Different types of data have different retention periods based on their purpose and regulatory obligations.

Account information remains active while you use our services and for two years after account closure. Financial records are kept for seven years to comply with Australian tax laws. Analytics data is typically deleted after twelve months.

When data reaches the end of its retention period, we securely delete or anonymize it so it can't be traced back to you.

8. Children's Privacy

Our services are designed for adults and businesses. We don't knowingly collect information from anyone under 18 years old. If we discover that we've accidentally gathered data from a minor, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can remove it from our systems.

9. International Data Transfers

Your data is primarily stored and processed within Australia. However, some of our service providers operate internationally, which means your information might occasionally be transferred to countries outside Australia.

When this happens, we ensure appropriate safeguards are in place to protect your data according to Australian privacy standards. We only work with providers who demonstrate adequate data protection practices.

10. Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The date at the top of this page shows when we last updated the policy. We encourage you to review it occasionally to stay informed about how we're protecting your information.

11. Marketing Communications

If you've opted in to receive marketing emails about our learning programs or new features, we'll send you relevant updates. You can unsubscribe at any time using the link in any marketing email.

Even if you opt out of marketing, we'll still send essential service-related communications about your account, billing, and important platform changes.